Hello there!
I'm a mixed-methods researcher with an interesting story to share.
I originally trained as a historian and ethnographer, studying “stewardesses” and issues of gender and labor in the 20th century.
Bringing those same skills from academia to tech in an unusual journey, I’ve studied developer tools at GitHub and Google, identity orchestration and automation at Okta, and consumer decision-making and purchasing behavior at Airbnb.
Wherever I work, I seek out ambiguous projects like how we can surface cues for safer routing for pedestrians and drivers on maps or design the future of advertising in a privacy-conscious world without third-party cookies.
Career Highlights 🔦
Okta
2021 – 2023
Principal UX Researcher
Okta’s Identity Orchestration & Automation Products, including Flow Designer
2018 – 2022
Senior UX Researcher
Google Cloud (Firebase), Google Maps, &
Google Ads
Airbnb
2016 – 2018
UX Research Lead
Airbnb listing search for guests & enterprise business tools for professional hosts (vacation rentals, hotels, etc.)
GitHub
2012 – 2016
Founding UXR
Designed our mixed methods research practice
Personal Beliefs
Saying the tough things matters because together we work towards clarity when it doesn’t exist
Empathy happens through deep collaboration with designers, engineers, and multitudes of XFNs
Representative samples don’t happen by accident or convenience
Fun Things
Retired marathoner,
dog-lover with three rescue terrier mixes, frequently found on trails or beaches in Marin County, & guaranteed to make you laugh at least 50% of the time.