Hello there!

I'm a mixed-methods researcher with an interesting story to share.

I originally trained as a historian and ethnographer, studying “stewardesses” and issues of gender and labor in the 20th century.

Bringing those same skills from academia to tech in an unusual journey, I’ve studied developer tools at GitHub and Google, identity orchestration and automation at Okta, and consumer decision-making and purchasing behavior at Airbnb.

Wherever I work, I seek out ambiguous projects like how we can surface cues for safer routing for pedestrians and drivers on maps or design the future of advertising in a privacy-conscious world without third-party cookies.

Career Highlights 🔦

Okta

2021 – 2023

Principal UX Researcher

Okta’s Identity Orchestration & Automation Products, including Flow Designer

Google

2018 – 2022

Senior UX Researcher

Google Cloud (Firebase), Google Maps, &
Google Ads

Airbnb

2016 – 2018

UX Research Lead

Airbnb listing search for guests & enterprise business tools for professional hosts (vacation rentals, hotels, etc.)

GitHub

2012 – 2016

Founding UXR

Designed our mixed methods research practice

Personal Beliefs

Saying the tough things matters because together we work towards clarity when it doesn’t exist

Empathy happens through deep collaboration with designers, engineers, and multitudes of XFNs

Representative samples don’t happen by accident or convenience

Fun Things

Retired marathoner,
dog-lover with three rescue terrier mixes, frequently found on trails or beaches in Marin County, & guaranteed to make you laugh at least 50% of the time.